TERMS OF USE

These Terms of Use (“Terms”) were last updated on 2 October 2020.

LearnLaw is focussed on providing quality South African orientated legal education. We consider our educational model the best way to offer valuable educational material to law students, candidate legal practitioners, and even admitted legal practitioners. We need rules to keep our platform and services safe for you. These terms apply to all your activities on the LearnLaw website and other related services we may provide. Any dispute concerning the services provided by LearnLaw will be governed by the laws of South Africa, and will be adjudicated by the South African courts.

ACCOUNTS:

You need an account for most activities on our platform. Keep your password somewhere safe!

When setting up and maintaining your account, you must provide accurate and complete information, including a valid email address. You have complete responsibility for your account and everything that happens on your account, including for any harm or damage (to us or anyone else) caused by someone using your account without your permission. This means you need to be careful with your password. If you suspect someone else is using your account, let us know by contacting us at info@learnlaw.co.za.

You may not transfer your account to someone else or use someone else’s account. You may not share your account login credentials with anyone else.  If you contact us to request access to an account, we will not grant you such access unless you can provide us with the information that we need to prove you are the owner of that account. In the event of the death of a user, the account of that user will be closed.

You are responsible for what happens with your account and LearnLaw will not intervene in disputes between students who have shared account login credentials. You can terminate your account at any time by sending an email request to info@learnlaw.co.za.

COURSE ENROLMENT & ACCESS:

When you enrol in a course, you are buying viewing rights to the course on the LearnLaw platform. When we refer to “buying” or “purchasing” the course, we are in essence referring to the buying and purchasing of the viewing rights referred to above. The course content does not become your property, and neither is the viewing rights without restriction. You may not attempt to transfer or resell courses in any way. Access to courses in preparation of the attorney’s admission exam is limited to a period of three months from the date of first access. After the three-month period, your user credentials will expire and you will no longer have access to the course. Access to any other courses will be for as long as you have an active account, and subject to fair usage.

PAYMENTS, CREDITS, & REFUNDS:

When you make a payment, you agree to use the Payfast secure payment service. LearnLaw does not accept any other payment methods. No access to any course will be granted prior to payment being made. As a general rule, LearnLaw will not refund you for any reason whatsoever if you have accessed the course content. Accordingly, by purchasing the course, you are purchasing the course without warranty that the course will meet your specific needs. If you would like to find our more before you purchase the course, kindly contact us on info@learnlaw.co.za.

Pricing

We attempt to offer the lowest prices in the industry to ensure greater access to our courses. We regularly run promotions and sales for our courses and certain courses are only available at discounted prices for a set period of time. The price applicable to a course will be the price at the time you complete your purchase of the course (at checkout). Any price offered for a particular course may also be different when you are logged into your account from the price available to users who aren’t registered or logged in, because some of our promotions may only be available to new users. Where the course price is subject to VAT, the price you see will be inclusive of the VAT amount.

Payments

You agree to pay the fees for courses that you purchase, and you authorise us to charge your debit or credit card or process other means of payment for those fees. LearnLaw works with third party payment processing partners to offer you the most convenient payment methods and to keep your payment information secure. Check out our Privacy Policy for more details. When you make a purchase, you agree not to use an invalid or unauthorised payment method. If your payment method fails and you still get access to the course you are enrolling in, you agree to pay us the corresponding fees within thirty (30) days of notification from us. We reserve the right to disable access to any course for which we have not received adequate payment.

Refunds

We encourage you not to pay more than the exact course price. However, in the event that your account has a credit balance, you may contact us for a refund by sending an email to info@learnlaw.co.za. If your request is valid, we will request further supporting documents from your to confirm your identity and banking details. Thereafter, we will process the refund within 20 business days from the date that all the requirements have been satisfied. Alternatively, if you have a credit balance, you may apply the balance towards any future course you wish to purchase.

Gifts and Promotional Codes

LearnLaw or our partners may offer gift and promotional codes to users. Certain codes may be redeemed for gift or promotional credits applied to your LearnLaw account, which then may be used to purchase eligible courses on our platform, subject to the terms included with those codes. These codes and credits, as well as any promotional value linked to them, may expire if not used within the period specified in your LearnLaw account. Gift and promotional codes offered by LearnLaw may not be refunded for cash, unless otherwise specified in the terms included with your codes or as required by applicable law. Gift and promotional codes offered by a partner are subject to that partner’s refund policies. If you have multiple saved credit amounts, LearnLaw may determine which of your credits to apply to your purchase.

CONTENT & BEHAVIOUR RULES:

You can only use LearnLaw for lawful purposes. You may not access or use our platform for unlawful purposes. Your use of our platform must comply with the applicable South African laws or regulations.

Our platforms enable you to send questions to the instructors of courses you are enrolled for. Always makes sure that you address the instructors with respect. All though our instructors will make every reasonable effort to provide you with answers to your questions, our instructors are not obliged to respond to anyone. Asking our instructors questions is a value-added service that we offer on our platform and is not an entitlement in your favour. Abuse of an instructor will result in our immediate ban from our platform.

USING LEARN LAW AT YOUR OWN RISK:

LearnLaw makes every effort to ensure that its courses are up to date with the legal developments and requirements to pass the attorneys admission examination. However, LearnLaw cannot guarantee that there are no errors, or that you will definitely pass the examination after completing one of our courses. Accordingly, you are using our courses at your own risk and LearnLaw will not accept liability for any loss or damage that may occur as a result of using our platform, our courses, or relying on the information presented in any of our courses. As a prospective legal practitioner, you have a duty to ensure the most recent legal position before you act on behalf of a client. Our courses are not intended to be used or cited as authority of any nature whatsoever. By using our platform, you may be exposed to content that you consider offensive or objectionable. LearnLaw has no responsibility to keep such content from you and no liability for your access or enrolment in any course, to the extent permissible under applicable law. You acknowledge the inherent risks and dangers in the strenuous nature of these types of courses, and by enrolling in such courses you choose to assume those risks voluntarily, including risk of illness, bodily injury, disability, or death. You assume full responsibility for the choices you make before, during, and after your enrolment in a course.

In our courses, you may find links to other websites that we don’t own or control. We are not responsible for the content or any other aspect of these third-party sites, including their collection of information about you. You should also read their terms and conditions and privacy policies.

LEARN LAW’S RIGHTS:

We own the LearnLaw platform and services, including the website, present or future apps and services, and things like our logos, API, code, and content created by our people. You can’t tamper with those or use them without authorisation. All rights, title, and interests in and to the LearnLaw platform and services, including our website, our existing or future applications, our APIs, databases, and the content our people or partners submit or provide through our services is and will remain the exclusive property of LearnLaw. Our platforms and services are protected by South African copyright and trademark laws. Nothing gives you a right to use the LearnLaw name or any of the LearnLaw trademarks, logos, domain names, and other distinctive brand features. Any feedback, comments, or suggestions you may provide regarding LearnLaw or the services is entirely voluntary and we will be free to use such feedback, comments, or suggestions as we see fit and without any obligation to you.

You may not do any of the following while accessing or using the LearnLaw platform and services:

• access, tamper with, or use non-public areas of the platform (including content storage), LearnLaw’s computer systems, or the technical delivery systems of LearnLaw’s service providers.
• disable, interfere with, or try to circumvent any of the features of the platforms related to security or probe, scan, or test the vulnerability of any of our systems.
• copy, modify, create a derivative work of, reverse engineer, reverse assemble, or otherwise attempt to discover any source code of or content on the LearnLaw’s platform or services.
• access or search or attempt to access or search our platform by any means (automated or otherwise) other than through our currently available search functionalities that are provided via our website, mobile apps, or API (and only pursuant to those API terms and conditions). You may not scrape, spider, use a robot, or use other automated means of any kind to access the services.
• in any way use the services to send altered, deceptive, or false source-identifying information (such as sending email communications falsely appearing as Udemy); or interfere with, or disrupt, (or attempt to do so), the access of any user, host, or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the platforms or services, or in any other manner interfering with or creating an undue burden on the services.

LEGAL TERMS:

Binding Agreement

You agree that by registering, accessing, or using our platform, you are agreeing to enter into a legally binding contract with LearnLaw. If you do not agree to these terms, do not register, access, or otherwise use any of our services.

These terms (including any agreements and policies linked from these terms) constitute the entire agreement between you and us.

If any part of these terms is found to be invalid or unenforceable by applicable law, then that provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these terms will continue in effect.

Even if we are delayed in exercising our rights or fail to exercise a right in one case, it doesn’t mean we waive our rights under these terms, and we may decide to enforce them in the future. If we decide to waive any of our rights in a particular instance, it doesn’t mean we waive our rights generally or in the future.

Disclaimers

It may happen that our platform is down, either for planned maintenance or because something goes wrong with the site. It may also happen that we encounter security issues. These are just examples. You accept that you will not have any recourse against us in any of these types of cases where things don’t work out right. In legal, more complete language, the Services and their content are provided on an “as is” and “as available” basis. We (and our affiliates, suppliers, partners, and agents) make no representations or warranties about the suitability, reliability, availability, timeliness, security, lack of errors, or accuracy of the services or their content, and expressly disclaim any warranties or conditions (express or implied), including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We (and our affiliates, suppliers, partners, and agents) make no warranty that you will obtain specific results from use of the services. Your use of the services (including any content) is entirely at your own risk.

We may decide to cease making available certain features of the services at any time and for any reason. Under no circumstances will LearnLaw or its affiliates, suppliers, partners or agents be held liable for any damages due to such interruptions or lack of availability of such features.

We are not responsible for delay or failure of our performance of any of the services caused by events beyond our reasonable control, like an act of war, hostility, or sabotage; natural disaster; electrical, internet, or telecommunication outage; or government restrictions.

Limitation of Liability

There are risks inherent to using our services. You fully accept these risks and you agree that you will have no recourse to seek damages against even if you suffer loss or damage from using our platform and Services. In legal, more complete language, to the extent permitted by law, we (and our group companies, suppliers, partners, and agents) will not be liable for any indirect, incidental, punitive, or consequential damages (including loss of data, revenue, profits, or business opportunities, or personal injury or death), whether arising in contract, warranty, delict, product liability, or otherwise, and even if we’ve been advised of the possibility of damages in advance.

Indemnification

If you behave in a way that gets us in legal trouble, we may exercise legal recourse against you. You agree to indemnify, defend (if we so request), and hold harmless LearnLaw, our group companies, and their officers, directors, suppliers, partners, and agents from an against any third-party claims, demands, losses, damages, or expenses (including legal fees) arising your use of the services, your violation of these terms, or your violation of any rights of a third party. Your indemnification obligation will survive the termination of these terms and your use of the services.

Legal Actions & Notices

All legal notices in respect of the agreement must be given in writing to the other party by delivering the notice to the party by registered post, hand delivery, or email.

The parties hereby elect their addresses for the service of legal notices and processes in respect of this agreement as recorded on this platform, or at any other address the parties have informed each other of in writing from time-to-time.

Any notice in respect of this agreement will be deemed delivered within 5 (five) days from the date of sending the notice by registered post, or on the date of delivery by hand, or on the date of transmission thereof if it was sent by email.

Cession & Delegation

None of the rights and duties under this agreement will be ceded or delegated by you, unless agreed to in writing by us. We are free to cede and/ or delegate any of our rights and duties under this agreement without first obtaining your consent. We will however notify you in the event that the course of our business necessitates us to undertake such cession or delegation. All of you rights and duties under this agreement will terminate upon your death.

DISPUTE RESOLUTION:

If there’s a dispute, we are happy to help resolve the issue. By registering and accessing an account, you agree that any dispute will first be referred to mediation for resolution. Should mediation fail, the parties are free to approach an appropriate court of tribunal with jurisdiction to adjudicate the matter.

UPDATING THESE TERMS:

From time to time, we may update these terms to clarify our practices or to reflect new or different practices (such as when we add new features), and LearnLaw reserves the right in its sole discretion to modify and/or make changes to these terms at any time. If we make any material change, we will notify you using prominent means, such as by email notice sent to the email address specified in your account or by posting a notice through our services. Modifications will become effective on the day they are posted unless stated otherwise. Your continued use of our services after changes become effective shall mean that you accept those changes. Any revised terms shall supersede all previous terms.

HOW TO CONTACT US:

Kindly visit our contacts page for our current contact details.

Thanks you for choosing LearnLaw!

PRIVACY POLICY

​​INTRODUCTION

LearnLaw is committed to safeguarding the privacy of visitors and users to our platform.

Please read the following Privacy Policy to understand how your information will be treated. This policy may be updated from time to time, so please check it regularly. We recognis​e the importance of protecting your privacy in respect of your personal information (as defined in the Protection of Personal Information Act 4 of 2013, (“POPI”)) collected by us when you use our platform. In adopting this Privacy Policy, we wish to balance our legitimate business interests and your reasonable expectation of privacy. Accordingly, we will take appropriate and reasonable technical and organisational steps to prevent unauthorised access to, or disclosure of your personal information.

BY CONTINUING TO USE THIS PLATFORM –

You agree that we may “collect, collate, process and/or store” your personal information (as defined in POPI) (“process”) for, the purposes set out in this Policy including providing you with access to the platform and the course content. Where there are reasonable grounds to believe that your personal information has been accessed or acquired by any unauthorised person, we will notify the relevant regulator and you, unless a public body responsible for detection, prevention or investigation of offences or the relevant regulator informs us that notifying you will impede a criminal investigation.

WHAT TYPES OF PERSONAL INFORMATION DO WE PROCESS?

The types of personal information that we may process includes (amongst other things):

Your name and surname, e-mail and physical addresses, postal address, and contact information.

We will limit the types of personal information we process to only that to which you consent and which is necessary for our legitimate business interests.

WHEN WILL WE PROCESS YOUR PERSONAL INFORMATION?

Personal information may be processed when you complete the relevant registration form on our platform to enrol for a course, and when you browse the website. You acknowledge that all personal information processed by us may be stored by us and used for purposes specified in this Privacy Policy.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We will only use the information you provide to us on these sections of the platform in order to process your order and enrolment. We will not retain your information longer than is necessary to achieve the purpose for which the information was collected and processed unless we are required to do so by law or there is a lawful purpose to retain your information for a longer period.

SHARING OF YOUR PERSONAL INFORMATION

You consent that we may disclose your personal information to firm approved third party providers (as referred to below) where necessary; and you agree that once your information has been de-identified, i.e.: delete any information that identifies you, personal information may be shared under the following circumstances:

To our agents, advisers, service providers and suppliers (our SEO agency, creative, brand, digital and media agencies, Microsoft, Google and other research agents);

To monitor web traffic: web servers serving the website automatically collect information about pages you visit. This information is used for internal review, to tailor information to individual visitors and for traffic audits;

For statistics purposes: we may perform statistical analyses in order to measure interest in the various areas of the website (for product development purposes);

To government and law enforcement agencies, where the law requires that we disclose your personal information to a party, and where we have reason to believe that a disclosure of personal information is necessary to identify, contact or bring legal action against a party who may be in breach of the Privacy Policy or may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users, or anyone else that could be harmed by such activities.

YOUR RIGHTS

You have the right to request that we correct, destroy or delete any of your personal information that we have processed in accordance with this policy. The personal information that you may request us to correct, destroy or delete is personal information that is inaccurate, irrelevant, excessive, out of date, incomplete, misleading, obtained unlawfully or that we are no longer authorised to retain.

You have the right to withdraw your consent for us to process your personal information at any time. The withdrawal of your consent can only be made by you on condition that:

The withdrawal of your consent does not affect the processing of your personal information before the withdrawal of your consent; or the withdrawal of your consent does not affect the processing of your personal information if the processing is in compliance with an obligation imposed by law on us; or the withdrawal of your consent does not affect the processing of your personal information where such processing is necessary for the proper performance of a public law duty by a public body; or the withdrawal of your consent does not affect the processing of your personal information as required to finalise the performance of a contract in which you are a party; or the withdrawal of your consent does not affect the processing of your personal information as required to protect your legitimate interests or our own legitimate interests or the legitimate interests of a third party to whom the information is supplied.

You have the right to object to the processing of your personal information at any time, on reasonable grounds relating to your particular situation, unless the processing is required by law.

You can make the objection if the processing of your personal information is not necessary for the proper performance of a public law duty by a public body; or if the processing of your personal information is not necessary to pursue your legitimate interests; our legitimate interests or the legitimate interests of a third party to which the information is supplied.

You have the right to object to the processing of your personal information, at any time, if the processing is for purposes of direct marketing other than direct marketing by means of unsolicited electronic communications and you have not given your consent for that processing.

You have the right not to have your personal information processed for purposes of direct marketing by means of unsolicited electronic communications from third parties unknown to you.

You have the right not to be subjected to a decision which is based solely on the basis of the automated processing of your personal information intended to provide a profile of you.

Decisions that you may not be subjected to are decisions that result in legal consequences for you or affect you to a substantial degree: without being for the execution of a contract that you have received performance for; or decisions made that are not in terms of law or of a code of conduct that specifies what appropriate measure must be taken to protect your legitimate interests.

You have the right to submit a complaint to the Information Regulator (once fully operational) regarding an alleged interference with the protection of personal information processed in accordance with this policy.

You have the right to institute civil proceedings regarding an alleged interference with the protection of your personal information processed in accordance with this policy.

USE OF COOKIES

Cookies are pieces of information a website transfers to a user’s hard drive for record-keeping purposes. Cookies make surfing the web easier for you by saving your preferences and tracking your online habits, traffic patterns, and making sure you do not see the same advertisement too often. The use of cookies is an industry standard. We may place a cookie on your browser to store and sometimes track the information referred to above. While most browsers are initially set up to accept cookies, you can reset your browser to refuse all cookies or indicate when a cookie is being sent. Please note that some parts of the website may not function properly if you refuse cookies.

USE OF IP ADDRESS

An Internet Protocol (IP) address is a number that is automatically assigned to a computer whenever it is connected to the Internet. We log IP addresses or the location of computers on the Internet. We may collect IP addresses for the purposes of system administration and to audit the use of the website. We do not link IP addresses to personal information unless it becomes necessary to enforce compliance with the Privacy Policy or to protect our website or its users.

LINKS TO OTHER SITES

When you are using the website, you could be directed to other sites that are beyond our control. We are not responsible for the content or the privacy policies of those third-party websites.

CONTACT INFORMATION

Kindly visit our contacts page for our current contact details.